FAQ

Frequently Asked Questions (FAQ)
1. What products does usedbd.com offer?

At usedbd.com, we specialize in providing a wide range of pre-owned mobile devices, including smartphones and tablets. Our inventory features popular brands and models, ensuring quality and affordability.

2. How can I contact usedbd.com for inquiries or support?

You can reach us through the following channels:

  • Phone: +8801930519099
  • Email: [email protected]
  • Visit Us: USED BD, Sena Shopping Complex, Level 5, Shop No: E 68, Nabinagar, Savar, Dhaka, Bangladesh
  •  
3. Are the devices sold by usedbd.com certified or tested?

Yes, all our products undergo rigorous testing and certification processes to ensure they meet high-quality standards. We strive to provide reliable devices with optimal performance.

4. Do you offer warranties on your products?

Yes, we provide warranties on select products. The duration and terms of the warranty may vary, so please check with our staff for specific details on the warranty coverage for your purchase.

5. Can I trade in my old mobile device at usedbd.com?

Absolutely! We offer trade-in options for your old devices. Bring in your used mobile device to our shop, and our team will assess its value to provide you with a fair trade-in offer.

6. What payment methods do you accept?

We accept various payment methods, including cash, credit/debit cards, and other convenient payment options. Feel free to inquire about specific payment details when making a purchase.

7. Do you offer delivery services?

Yes, we provide delivery services within a certain radius. Additional charges may apply based on the delivery distance. Please contact us for more information on delivery options.

8. Can I return or exchange a product?

Our return and exchange policy allows for returns within a specified period. Conditions may apply, so please review our return policy or contact our customer service for assistance.

9. Is there a loyalty program or membership for customers?

Yes, we value our customers, and we offer a loyalty program with exclusive benefits. Join our membership to enjoy discounts, special offers, and priority access to new arrivals.

10. How often does usedbd.com update its inventory?

We regularly update our inventory to offer the latest models and ensure a diverse selection. Follow us on social media or visit our store frequently to stay updated on new arrivals.

If you have any additional questions or require further assistance, feel free to reach out to us. We appreciate your interest in usedbd.com!

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